Frequently Asked Questions

We are located just south of Whyte Avenue in the Scona 104 building within Willow Bee Wellness, at unit 202D, 7718 104 Street in Edmonton. We have a designated parking lot at the north side of the building for clients to use and there is free 2hr parking at the front of the building. From 104th Street you can find our entrance below the signage that says “second floor”, please enter through this door and follow the signs through the building to locate our unit – 202D.

Yes! We are able to direct bill your massage and acupuncture treatments to Telus Health, Alberta Blue Cross, Sunlife and Provider Connect to name a few.

These platforms include some of the following major insurance providers: Canada Life, Green Shield, Manulife, Johnson, Desjardins, Chamber of Commerce, Equitable Life and many, many more.

Please contact us to inquire if your next treatmentcan be direct billed to your benefits provider.

Wrong. Discomfort is fine, but pain is not. If a technique is being utilized by your RMT or acupuncturist that causes an increase of pain that exceeds normal levels of discomfort, then we need to scale back.

At each treatment we will discuss a pain scale that is appropriate for you and stay within a safe level. Your practitioner will be in communication with you throughout your treatment to ensure that the pressure is within your comfort level to achieve maximal restoration for an effective treatment.

Open communication is key to a successful treatment and professional relationship. Before the session begins, feel free to communicate your preferences regarding pressure, areas of focus, or any discomfort you may be experiencing. During the treatment, you can provide feedback to the therapist, such as if the pressure is too light or too firm, so they can adjust accordingly.

Certain medical conditions or circumstances may require precautions or contraindicate massage therapy or acupuncture. It is essential to inform your practitioner about any existing health conditions, injuries, or concerns you have to ensure your safety and well-being. 

Most clients feel relaxed, rejuvenated, and experience a sense of improved well-being after a massage treatment. However, individual responses may vary. Some people may feel slight soreness or tenderness in the treated areas, which is normal and usually subsides within a day or two. 

The frequency of massage therapy sessions will depend on your specific needs and goals. Some individuals benefit from regular weekly or bi-weekly sessions, while others may find monthly or occasional sessions sufficient. Your RMT can provide guidance based on your individual circumstances.

Initial sessions are 75-minutes and consist of your intake and a treatment. When you book your appointment, you receive a health history form to complete before the start of your session.

Your practitioner will spend 15-30 minutes talking to you about your history and chief complaint as well as your goals for treatment. You may receive a back treatment where you are face down on the table, a front treatment where you are face up on the table, or both. Your practitioner may also use tools in your sessions such as Gua-Sha, Cupping, electro-stimulation and/or a TDP warming lamp. 

Acupuncture treatments work best if you are able to commit to a 6-week term where you receive treatment once a week. Six-weeks allows the practitioner to see how the treatment is working for you, adjust the treatment as necessary and give the body the time to adjust to the changes. 

The 6-week mark also allows both the practitioner and the patient to see the gradual adjustments taking place in your body, including a decrease in pain, increase in range of motion, decrease in anxiety, and changes in the menstrual cycle, etc.